BRIAN IS A SCAMMER. I'm not sure how he got those glorious reviews. He took our money without fixing the problem that brought us there on the first place. Yet he's acting nasty and DISRESPECTFUL because we don't want to give him more money after taking $1700 from us for a dashboard light he promised to fix and didnt fix. Light is still on and car can't move, that fool said he could fix it but apparently all he kept doing was clearing the code. DON'T COME BACK AND SAY I'M NOT YOUR CUSTOMER I HAVE RECEIPTS TO PROVE EVERYTHING Part 2 ................................................. I know danm well you were gonna come here and lie that's who you are a "liar" ... you bought a battery and charge 400 and change I pay it. you came back and charge 1300 I pay it cause you said you need parts for the problem to be fixed. I wouldn't spend 1700 just to find out what the real problem is. I'm not stupid and I don't think anyone in here is stupid enough to believe your cheap talk here in the reply. Ps: what work did you do? And how come the car still have the same issue after paying $1300 on top of diagnosis and battery fee? We knew it was transmission issue before we came to you, you bought parts and claimed that will take care of the problem but nothing changed. Luckily my work phone records every single conversations we've had, so no worries, I'll see you in court.
We try to provide the best customer service possible to all of our customers. This customers vehicle arrived on a tow truck and did not even start. He was then informed we had to replace the battery before any further diagnosis of the problem could be performed. After the battery was replaced the customer complained about his vehicle stalling. At this point repairs were completed to address the stalling. When he was informed there was a transmission issue, he decided he wanted all his money back for past repairs that we completed. No promises were made about his transmission light. The repairs he paid for had to be completed before any diagnosis of a transmission problem could be found and addressed.
- Foreign Auto Specialists